I was asked recently to describe what advocacy is. I found there is no concise, correct response as advocacy is varied and diverse.
What is Advocacy?
Advocacy is non-discriminatory, independent, confidential and person centred support for people who want to express their thoughts, feelings and opinions about a service which they believe has let them down, or overlooks their rights and entitlements. Or, a service they wish to access which is either invisible to them or is not easily accessible for them, including services which do not give fair consideration to their individual and/or family systems, heritage, beliefs, religion, capabilities, cultural attitude, well being, lifestyle, financial limitations and abilities. This includes injury and harm through medical and clinical practices {NHS Complaints}, mental health services, rights to liberty and mental capacity.
Advocacy is about influencing changes in policy and legislation, promoting healthier systems for people to navigate, understand and be a part of. It is about researching and providing evidence in delivering challenges so everybody who needs support, gets it in a timely and open way.
Building a relationship, establishing trust, consent, respect, safety and sharing knowledge and experience are all part of the advocates role, to encourage social inclusion, confidence, fairness and justice for people.
Advocates achieve this by researching and offering information, attending meetings, supporting letter writing, knowing and understanding rights to explain to people, speaking up for others when asked to do so (with professionals) and lobbying parliament to name just a few.
This can enable people to feel listened to, valued, respected, noticed, confident and make informed decisions, access services and information, understand their choices and the limitations within that and develop their sense of self worth, to know they matter.
On a very simple scale, advocacy can help people to feel there is a difference in their life which means they can live the way in which they choose to or are adjusting to, without discrimination, injury, harm, neglect, inequality, unfairness and judgement.
Advocacy is about training, staying up to date, relevant and supportive, for anyone who wants to have a basic or deeper understanding of advocacy. Training can drive up standards in social, public and private services by developing staff, and helps advocates to support people professionally and consistently, using their skills and knowledge.
Advocacy services are available in prisons, secure hospitals, the community and residential homes of various settings, working with older persons, military veterans, gypsy & traveller communities, acquired brain injury, NHS complaints, DoLS, IMCA, IMHA, appropriate adult, learning disability etc.
If an advocate was to have an aim, it would be for people to develop the courage to self advocate in their own time.
If you would like to find out more, go to: http://www.seap.org.uk